I am so sorry to report that Stampin' Up! is having a huge system issue at the home office in Utah that is affecting not only our websites and ordering system but their phones. They are completely without any means of communication except Facebook. What horrible timing!
I have received emails and Facebook messages from customers and my team so wanted to quickly alert all to save you time in trying to order and in the resulting frustration.
These are the words from the Corporate Communications Manager: "We've got a bit of a situation going on right now: *All* of our systems are currently down, including ordering, shipping, and the website--and leaving us with no way to contact you! I know it must be so frustrating for you--this is a big day! We have all of our best people feverishly working on the problem, but in the meantime, please help us spread the word .... We will post updates as soon as we have more information."
See my business Facebook page (link via #1 below) for a video from our sweet CEO, Sara Douglass, who looks so pained as she speaks. It's a nightmare and she realizes that. Clearly not ideal but there are worse things happening in the world and I am trying to keep that perspective this morning.
I will update you on when I hear the system is restored in two places:
- On my business Facebook page which is found at https://www.facebook.com/StellarStamps/ or link to it HERE and
- On my blog which you are on right now.